Check the type of watch
Battery replacement is for models that use a replaceable battery. Mechanical watches do not use one; solar-powered or rechargeable watches need care suited to their power system.
BIG BEN JERUSALEM · 1978
Watch battery replacement in Jerusalem
Has your watch stopped? Bring it to Big Ben at 3 Ben Hillel Street, Jerusalem. We examine the model and its condition to determine whether battery replacement is appropriate. Our independent workshop has served customers since 1978.
Before replacing the battery
Examine the watch
A stopped watch does not necessarily have a worn-out battery. We check the situation before recommending the necessary work. Tell us about any impact, water exposure or other symptoms.
Confirm the work and cost
The model, case access, condition and required battery determine the work. Price, turnaround and availability are confirmed after inspection, before you agree.
Questions before your visit
Can I come without knowing the reference?
Yes. Bring the watch so we can examine it. If you have its reference or manual, bring those too. A photo of the dial and case back can help with an initial WhatsApp enquiry.
Can you replace it immediately?
Timing depends on the watch, its condition and availability of the correct battery. Contact us before travelling if you have a time constraint; immediate service must be confirmed.
Will my watch remain water-resistant?
Replacing the battery alone does not guarantee water resistance. We advise on appropriate testing according to the model and condition. Tell us if you use your watch in water and follow the manufacturer’s instructions.
Can I send my watch by post?
Watches for repair must be brought to the shop in person at 3 Ben Hillel Street, Jerusalem, Sunday–Thursday, 11:00–18:00. WhatsApp enquiries help prepare your visit.
What if the battery is not the problem?
We explain the possible checks or repairs and their cost before you agree. Big Ben’s one-year repair warranty covers only the work carried out, not the entire watch.
For water-resistance questions: Seiko’s manufacturer guidance. Always refer to the instructions for your particular model. Seiko ↗